How long does delivery take?
Orders are shipped within 24 to 48 hours from our workshop. Once shipped, standard delivery typically takes 3 to 5 business days in Canada and the United States. You will receive a confirmation email with a tracking number as soon as your package leaves our workshop.
Do you ship internationally?
Yes, we ship to several countries. Delivery times and fees vary by destination and are calculated automatically at checkout.
Can I return or exchange a product?
You have 30 days from receipt of your order to return an unopened product in its original packaging. Contact our customer service via the Contact page to start a return or exchange.
Are your products suitable for sensitive skin?
Our formulas are designed to be gentle and skin-friendly, with pure active ingredients and minimal added fragrance. However, we recommend doing a patch test on a small area before first use, especially if you have reactive skin or known allergies to certain ingredients.